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Frequently Asked Questions

Customer Service

After submitting your order on, make sure to send a copy of your FFL’s license to

Please include your order number in the subject line of the email.

It’s usually easiest to reply to your Dyna Guns order confirmation email with the copy of your FFL’s license.

We utilize a flat-rate shipping policy.

Check out our shipping policy page to see current rates.

Orders may be canceled as long as they haven’t shipped yet.

We ship really fast, however, so you’ll need to be quick! Contact us as soon as possible once you’ve realized you need to cancel.

Once an order ships, you’ll have to complete the return request form.

If you need to return an item, whether it’s damaged or simply not what you wanted, use our return request form.

DO NOT send back items before contacting Dyna Guns for return authorization. Only send back items once they have been approved for return. Items sent back that were not approved will not receive a refund.

Returned items must be unopened, complete, in their original packaging, and without any signs of use or wear in order to receive a refund. No refund will be given for any items that are returned which are not in their original packaging or show any signs of use or wear.

Shipping fees are final and not refundable for returned or exchanged items unless there was an error with the shipment on Dyna Gun’s part.

Returns must be requested within 15 days of receiving the items and may be subject to a processing/restocking fee equal to 15% of the order total.

Return shipping is the buyer’s responsibility (both to and from in the case of an exchange) although we may provide a return shipping label in certain situations. In such a case, at Dyna Gun’s discretion, the cost of return shipping may be deducted from the total return value.

Dyna Guns does not take title to, or accept risk of loss for, returned items until the items arrive back at the Dyna Guns facility. In other words, if the returned items are lost, damaged, or stolen while en route back to Dyna Guns, it is the buyer’s responsibility. Therefore, we recommend purchasing insurance for the return package as no refund will be issued if Dyna Guns never receives the items back or they are damaged upon arrival.

Sales of ammunition, optics, and firearms are final. These items cannot be returned under any circumstances.

Any problems/defects with a firearm or optic must be addressed with the manufacturer. Dyna Guns does not assume any warranty responsibility unless the firearm was manufactured or assembled by Dyna Guns. In this case, any defects would be covered under our warranty.

If for some reason a firearm is unable to be transferred to a buyer, such as a failed background check, Dyna Guns will provide a return shipping label for the receiving FFL to send the firearm back. Once we receive the firearm back, we will issue a refund minus a processing/restocking fee equal to 15% of the order total plus any applicable shipping and insurance charges.

Absolutely! If you have a shipping address that’s within Utah, select the “Local Pickup” shipping option.

We’ll notify you as soon as your order is ready for pick up, generally within a couple of hours.

Purchasing Firearms

There are two main parts to buying a firearm:

  1. ATF Form 4473
  2. Background Check

The 4473, or Firearms Transaction Record, is a federal requirement and retained as part of the dealer’s records. Only the first page is completed by you, the buyer.

The form captures identification information, such as name and current address, in addition to questions that help determine the buyer’s eligibility to purchase a firearm.

Answer these questions truthfully. Knowingly giving false information on an ATF Form 4473 is a felony.

After completing the 4473, a background check is conducted by the UT Bureau of Criminal Investigation (UT BCI).

Most background checks take less than 5 minutes, however there will be “delayed” responses on occassion. This means UT BCI needs more time to investigate and can sometimes take several days.

In order to transfer the firearm, the dealer must receive a “proceed” response from UT BCI.

Background checks for UT Concealed Firearm Permit (CFP) holders are always instantaneous.

UT BCI charges $7.50 for each background check, however the fee is waived for UT CFP holders.

To purchase a firearm from a licensed dealer, federal regulations require the buyer have a valid, government-issued, photo ID displaying their:

  1. Full name
  2. Date of birth
  3. CURRENT residence address

In Utah, the photo ID must be a valid UT Drivers License, ID Card, or Concealed Firearm Permit. If the buyer does not posses at least one of those, UT BCI will not allow the transaction.

Please note the emphasis on “government-issued” and “current.” If the photo ID does not show the buyer’s current address, additional documentation proving name and current address must be supplied.

Supplemental documentation must be government-issued, such as a vehicle title or utility bill if utilities are provided by a municipality or state. Lease agreements and credit card/bank statements do not meet these requirements.

Military IDs do not meet these requirements because they don’t list an address. They must be supplemented with PCS orders indicating the servicemember is stationed in UT.

Dyna Guns highly recommends getting a new photo ID after any address change in order to prevent delays in the buyer receiving their firearm.

Buyers must be at least 18 years old to purchase a long gun (rifles and shotguns) from a licensed dealer.

Buyers must be a UT resident and at least 21 years old to purchase a firearm (handguns and receivers) from a licensed dealer.

Please contact us immediately if you have any questions regarding your identification documentation.

A prohibited person is anyone who, under federal or state regulations, may not possess a firearm.

The Gun Control Act (GCA), 18 U.S.C. § 922(g), makes it unlawful to ship, transport, receive, or possess firearms or ammunition by any person:

  • convicted in any court of a crime punishable by imprisonment for a term exceeding one year
  • who is a fugitive from justice
  • who is an unlawful user of or addicted to any controlled substance
  • who has been adjudicated as a mental defective or has been committed to any mental institution
  • who is an illegal alien
  • who has been discharged from the Armed Forces under dishonorable conditions
  • who has renounced his or her United States citizenship
  • who is subject to a court order restraining the person from harassing, stalking, or threatening an intimate partner or child of the intimate partner
  • who has been convicted of a misdemeanor crime of domestic violence

It is also illegal to sell, or otherwise dispose of firearms or ammunition to a prohibited person.

State regulations may include additional reasons a person is prohibited. Utah firearm regulations mirror federal regulations closely, although there are some minute differences. We encourage you to read the law for yourself.

Whether a person is prohibited or not, it is always illegal to sell a firearm to

  • A resident of another state
  • Anyone under 18 years of age

Firearms may be loaned or rented to a resident of another state temporarily only for lawful sporting purposes.

An SOT, or Special Occupational Tax, is a yearly fee for FFLs who engage in manufacturing, selling, or importing NFA items, such as suppressors and fully automatic weapons.

There are three classes of SOT based on the type of FFL:

  • Class 1 – Importer of NFA items
  • Class 2 – Manufacturer of NFA items
  • Class 3 – Dealer of NFA items

When an individual purchases an NFA item, they must pay a $200 special tax for each item and are subject to additional approval, which currently takes 9-12 months. Dealers with an SOT do not pay the $200 tax on each item but instead pay a one-time fee each July. Dealer-to-dealer transfers are usually approved within one week.

Many people refer to NFA items as “Class 3” firearms, which is a misnomer. The class of SOT simply refers to what the dealer can do.

An FFL, or Federal Fireams License, is issued by the ATF and is required in order for a business to sell or manufacture firearms and ammunition.

There are nine types of FFLs with the nature of the business determining the type of license it needs.

  • Type 01 – Dealer in Firearms/Gunsmithing
  • Type 02 – Pawnbroker
  • Type 03 – Collector of Curios and Relics
  • Type 06 – Manufacturer of Ammunition
  • Type 07 – Manufacturer of Firearms (and ammo)
  • Type 08 – Importer of Firearms
  • Type 09 – Dealer in Destructive Devices
  • Type 10 – Manufacturer of Destructive Devices (and ammo)
  • Type 11 – Importer of Destructive Devices

The majority of firearms dealers hold a Type 01 or Type 07 license. Even though a Type 07 refers to manufacturing, it also permits for the sale of firearms and ammo. In other words, a Type 07 can do everything a Type 01 but also manufacture.

Type 06 licensees are limited to just ammo. They cannot sell firearms.