DO NOT send back items before contacting Dyna Guns for return authorization. Only send back items once they have been approved for return. Items sent back that were not approved will not receive a refund.
Returned items must be unopened, complete, in their original packaging, and without any signs of use or wear in order to receive a refund. No refund will be given for any items that are returned which are not in their original packaging or show any signs of use or wear.
Returns must be requested within 15 days of receiving the items and may be subject to a processing/restocking fee equal to 15% of the order total.
Return shipping is the buyer’s responsibility (both to and from in the case of an exchange) although we may provide a return shipping label in certain situations. In such a case, at Dyna Gun’s discretion, the cost of return shipping may be deducted from the total return value.
Dyna Guns does not take title to, or accept risk of loss for, returned items until the items arrive back at the Dyna Guns facility. In other words, if the returned items are lost, damaged, or stolen while en route back to Dyna Guns, it is the buyer’s responsibility. Therefore, we recommend purchasing insurance for the return package as no refund will be issued if Dyna Guns never receives the items back or they are damaged upon arrival.
Sales of ammunition, optics, and firearms are final. These items cannot be returned under any circumstances.
Any problems/defects with a firearm or optic must be addressed with the manufacturer. Dyna Guns does not assume any warranty responsibility unless the firearm was manufactured or assembled by Dyna Guns. In this case, any defects would be covered under our warranty.
If for some reason a firearm is unable to be transferred to a buyer, such as a failed background check, Dyna Guns will provide a return shipping label for the receiving FFL to send the firearm back. Once we receive the firearm back, we will issue a refund minus a processing/restocking fee equal to 15% of the order total plus any applicable shipping and insurance charges.